Refund policy

1. Pilot period

Every new subscription starts with a paid pilot period of four weeks. The full service is available during this period.

2. First month refund

If you are not satisfied at the end of the first month, the full first month fee is refunded. We do not ask for a reason; an email is enough.

3. Later months

Subscription fees paid from the second month onward are not refunded. You may cancel your subscription at any time; cancellation takes effect at the end of the period, and the service stays available until then.

4. How a refund is made

Refund requests are sent by email to [email protected]. The refund is made through the payment provider that received the payment, back to the same payment method.

Once a request is received, the refund is started within 10 business days at the latest. How long it takes to show on your card depends on your bank.

5. Contact

For questions about refunds: [email protected]